experience
Driving enterprise and developer research to shape the future of AI/ML.
Products
Keras, TensorFlow, JAX
XLA
AI developer assistants
Led UX research for 7 product areas serving 400k small businesses. Influenced company-wide roadmap decisions through C-Level engagements.
Launches
Gusto Solo
Gusto Scheduling
Company-wide target customer redefinition
Grew the UX Research team from 3 to 7 researchers. Empowered 120+ product managers and designers gain customer insights through scalable programs.
Led mixed-method user and market research about small business technologies as well as product messaging, pricing, and positioning.
Launches
Revamped QuickBooks trial experience
Redesign of QuickBooks.com
Led hardware and usability research about autonomous vehicle systems for engineering and design teams.
Developed growth expansion strategies for Stanford design thinking courses.
Improved the reach and impact of content and marketing campaigns.
Turned executive case studies into marketing content
Turned global market research into impactful integrated marketing campaign.
Drove B2B SaaS marketing decisions through building data driven dashboards
Spearheaded military mapping technology expansion into commercial global markets.
Led research and partnerships to increase community resilience through technology.
Managed international partnerships researching technology's impact on decision-making.
Grew project funding through grants, corporate donations, and six workshops.
Led five engineers in launching new software for first responders and agriculture.
Streamlined support workflow, cutting Coast Guard software deployment time significantly.
Secured multi-million dollar external funding by winning five competitive grants.
Modeled technology and infrastructure impact for rural Australian policy.
Guided aviation infrastructure investments in Eastern China.
Recommended software growth strategies emergency technology.
Education
